Frequently Asked Questions

How long does shipping take?


Standard shipping usually takes 7–15 business days, depending on your location.

Do you offer free shipping?


Yes! We’re currently running a limited-time free shipping offer on all orders. Take advantage while it lasts.

Can I return or exchange a product?

Absolutely. We offer a 30-day return policy. If you’re not satisfied with your purchase, contact us and we’ll guide you through the return process.

How can I contact customer support?


You can reach us anytime through our contact page. We usually respond within 24 hours.

About Us

Welcome to NeoVia Lights – your destination for unique, modern, and inspiring lighting.

At NeoVia, we believe that light is more than just illumination – it sets the mood, creates atmosphere, and transforms a space into something truly special. That’s why we’ve made it our mission to bring you a carefully selected range of LEDs, lamps, and creative light designs that combine style, functionality, and affordability.